AiGent Renewals · Renewal revenue management

Turn lease expiries into a managed revenue pipeline.

AiGent Renewals treats every upcoming renewal as a revenue and retention event — proactive outreach, policy-governed pricing, sequenced incentives, escalation, portfolio retention reporting. Every renewal matters. AiGent doesn't miss one — and it doesn't sound like a chatbot.

8,000+
units on the AiGent platform
$4B+
in assets serviced
100+
projects across North America
The frame

Renewals are not paperwork. They are revenue.

Renewals shape revenue more than almost any other operating moment in a stabilized asset's life. The difference between handling them and managing them shows up in retention, occupancy, and rent growth — quarter after quarter.

Status quo Administration

  • Spreadsheet of upcoming expiries
  • Reactive outreach — often too late
  • Ad-hoc incentives, no guardrails
  • At-risk residents identified after the fact
  • No portfolio view of revenue at risk
  • Operations chases. Owner waits.

AiGent Renewals Revenue management

  • A live queue of every renewal in flight
  • Proactive outreach on a policy-driven cadence
  • Sequenced incentives with countdowns, governed by ownership rules
  • At-risk flagging months in advance
  • Portfolio-level retention, exposure, and revenue-at-risk reporting
  • The pipeline runs itself. Owner sees every renewal.
The renewal cycle

One workflow. Every stage of the renewal cycle.

Every renewal moves through the same managed lifecycle — from the moment it enters the window, to confirmed or off-boarded. Ownership configures the rules; AiGent runs the cycle.

Renewal pipeline

The complete renewal pipeline in one view — every upcoming expiry, every status, in one place.

Proactive resident outreach

First-contact and check-in messages prepared on a policy-driven cadence — never too early, never too late.

Policy-governed pricing

Renewal offers respect ownership guardrails — minimum lift, maximum lift, market-band ceilings.

Sequenced incentive campaigns

Multi-step incentive ladders with countdowns. Each step expires; each escalation is governed.

Countdown messaging

Residents see the deadline. Ownership sees the conversion.

At-risk flagging

Residents likely to leave surface months ahead — not after the move-out notice arrives.

Escalation & handoff

Sensitive cases route to the PM or AM with full context — never lost, never re-explained.

Portfolio retention reporting

Real-time dashboard and weekly view of retention rate, revenue at risk, incentive spend, and exposure by asset.

The renewal queue

The full pipeline. In one screen.

One screen. Every renewal in flight. Every status visible. Nothing falls through.

Renewal queue — Q3 expiries Showing 6 of 142 in flight
Unit · Resident Days to expiry Offer / Incentive Status Next action
312 — Riverside
M. Chen · 18 mo tenure
14 days +4.2% · No incentive Confirmed
807 — Riverside
A. Patel · 36 mo tenure
22 days +3.8% · 1 mo free Step 2 of 3 Countdown — 4 days left
421 — Yorkville
J. Okafor · 12 mo tenure
28 days +5.0% · No incentive Outreach prepared Awaiting review
1104 — Yorkville
S. Rinaldi · 7 mo tenure
36 days +4.5% · 2 wks free At-risk flagged Escalate to PM
208 — Lakefront
R. Singh · 24 mo tenure
42 days +3.5% · No incentive Step 1 of 3 Awaiting response
514 — Lakefront
D. Nguyen · 30 mo tenure
55 days +4.0% · TBD First contact prepared Awaiting review
Built on the AiGent platform

Sibling to AiGent Lease-Up. One operating layer.

AiGent Renewals is one of two products on the AiGent platform. Its sibling, AiGent Lease-Up, runs the prospect funnel from first inquiry to applicant.

8,000+
Units on the AiGent platform
$4B+
In assets serviced
100+
Projects across new and stabilized portfolios
24/7
Every renewal managed — from queue to confirmed

Industry average

55%
Retention rate

Managed renewal cycle

90%+
Every lost renewal costs ~3 months of vacancy.
In a 120-unit building at $2,000 avg rent, moving from 55% to 90%+ retention
keeps 42 more residents — worth up to $252,000/year in recovered revenue.

See your next quarter of renewals as a pipeline.

A 10–15 minute walkthrough — your portfolio, your renewal calendar, your incentive policy. We'll show you what AiGent Renewals would look like managing it.

Book a walkthrough